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EwoAyiti DIGITAL MUSEUM PRESERVE • EDUCATE • INSPIRE

EWO AYITI

Shipping Policy

Effective Date: June 28, 2026

Thank you for shopping with Ewo Ayiti. This Shipping Policy explains how orders are processed, shipped, tracked, and handled after purchase through EwoAyiti.com.

1. Domestic Shipping Policy

All orders are processed within 1–2 business days. Orders are not processed, shipped, or delivered on weekends or holidays.

During high-volume periods, order processing may be delayed. If there is a significant delay with your order, Ewo Ayiti will notify you as soon as possible.

2. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout before your purchase is completed.

Shipment Method Estimated Delivery Time Shipment Cost
UPS Standard 3–5 business days $12.00
UPS 2 Business Day 2 business days $21.31 including tax
UPS Overnight Next business day $34.14 including tax

Delivery times are estimates only and are not guaranteed. Actual delivery may vary based on carrier delays, destination, holidays, weather, or other circumstances beyond our control.

3. P.O. Boxes & APO/FPO Addresses

Ewo Ayiti ships to valid U.S. addresses, including P.O. Boxes and APO/FPO addresses, where supported by the selected shipping carrier.

4. Shipment Confirmation & Order Tracking

Once your order has been processed and shipped, you will receive a shipment confirmation with tracking information. Please allow time for the shipping carrier to update tracking details after the label has been created.

5. Customs, Duties & Taxes

Ewo Ayiti is not responsible for customs duties, import taxes, tariffs, brokerage fees, or other charges applied by customs or government authorities. Any fees imposed during or after shipping are the responsibility of the customer.

6. Damaged, Lost, or Missing Packages

Ewo Ayiti is not liable for products damaged, lost, delayed, or stolen during shipping once the order has been handed to the carrier.

If your order arrives damaged, please contact the shipping carrier or our support team immediately so a claim can be filed. Please keep all packaging materials, shipping labels, and damaged goods until the claim is completed.

7. Incorrect Shipping Address

Customers are responsible for entering the correct shipping address at checkout. Ewo Ayiti is not responsible for packages delivered to an incorrect address provided by the customer. Additional shipping fees may apply if an order must be resent.

8. Returns Policy

We want you to love your purchase. If you are not completely satisfied, Ewo Ayiti gladly accepts most eligible returns by mail within 30 days of purchase.

Returned items must be:

  • In original, saleable condition
  • Unused and unworn
  • Unwashed
  • Returned with original tags and packaging

Shipping and delivery fees are non-refundable unless the return is due to an error by Ewo Ayiti.

9. Refund Processing

Once your returned item is received and inspected, refunds may take an additional 3–5 business days to process. Your bank or card issuer may require additional time to post the refund.

Payment Method Refund Method Refund Time
Credit Card Original Credit Card 3–5 business days
Debit Card Original Debit Card Up to 10 business days
Checking Account Original Checking Account Up to 10 business days
Prepaid Credit Card Original Prepaid Credit Card Depends on issuer; up to 30 days

10. Contact Us

For more information about shipping, returns, or refunds, please contact us:

Ewo Ayiti
Website: https://www.ewoayiti.com
Email: support@ewoayiti.com

EWO AYITI SHIPPING

We work carefully to process, package, and ship every Ewo Ayiti order with respect, care, and attention to detail.

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