Privacy Policy

1. Who We Are

Ewo Ayiti
Website: https://www.ewoayiti.com
Ewo Ayiti is an online retailer celebrating Haiti's history, culture, heroes, and heritage through apparel, artwork, souvenirs, gifts, and educational merchandise.

2. Information We Collect

• Name
• Billing and shipping address
• Email address
• Telephone number
• Purchase history
• IP address, browser type, device information, and analytics data

3. How We Use Your Information

• Process and fulfill orders
• Ship products
• Provide customer support
• Process returns and refunds
• Send order confirmations and shipping updates
• Improve our Website and customer experience
• Prevent fraud and comply with legal obligations
• Send promotional emails only if you have opted in

4. Comments

If comments are enabled on our Website, we collect the information submitted in the comment form, along with your IP address and browser information to help detect spam.

5. Customer Accounts

If you create an account, we store the information necessary to process your orders, save your shipping information, manage your account, and allow you to view your order history.

6. Cookies

• Remember shopping cart contents
• Save login sessions
• Remember customer preferences
• Improve Website performance
• Analyze Website traffic
• Prevent fraud

7. Payment Information

We do not store your complete credit card information. Payments are securely processed through trusted third-party payment processors.

8. Sharing Your Information

We do not sell your personal information. We may share information with:

• Payment processors
• Shipping carriers
• Website hosting providers
• Email service providers
• Fraud prevention services
• Analytics providers
• Government agencies when required by law

9. Shipping Providers

To deliver your order, we share your shipping information with the selected shipping carrier. This may include your name, shipping address, telephone number, and email address when required for delivery notifications.

10. Email Communications

If you subscribe to our mailing list, we may send product announcements, promotions, cultural collections, special offers, and company news. You may unsubscribe at any time.

11. Data Retention

We retain customer information only as long as necessary to fulfill orders, maintain business records, comply with tax laws, resolve disputes, and enforce agreements.

12. Your Rights

• Access your personal information
• Correct inaccurate information
• Delete your information
• Receive a copy of your data
• Withdraw marketing consent
• Restrict certain processing

13. Security

We implement commercially reasonable safeguards designed to protect your personal information. However, no internet transmission or electronic storage method is 100% secure.

14. Children’s Privacy

EwoAyiti.com is not directed toward children under the age of 13. We do not knowingly collect personal information from children.

15. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of those external websites.

16. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes become effective immediately upon posting to EwoAyiti.com.

17. Contact Us

Ewo Ayiti
Website: https://www.ewoayiti.com
Email: privacy@ewoayiti.com
Contact Form: Available on EwoAyiti.com

YOUR PRIVACY MATTERS

Ewo Ayiti is committed to respecting the privacy of our customers while celebrating Haiti's rich history, heroes, and culture through our products.